Effective date: September 17, 2026
This policy covers the website as it works today. We will update it before adding online ordering, payment processing, client accounts, analytics, or direct file uploads.
1. Who we are
A&Y Media Solutions provides video editing, videography, photography, content production, and virtual media assistance. You may contact us at aandymediasolutions@gmail.com or +63 945 379 4527.
2. Information you choose to provide
When you contact us by email, phone, Facebook, or through the website inquiry form, you may provide your name, email address, phone number, business information, project details, reference links, and other information needed to understand or complete your request. The website inquiry form currently opens your own email application and does not submit information to a website database.
3. Technical information
Our website and hosting providers may automatically process limited technical information, such as your IP address, browser type, device information, access time, and requested pages, to deliver the website, maintain security, and diagnose technical issues. We do not currently use advertising trackers, website analytics, client accounts, or online payment tools on this site.
4. How we use information
- To respond to inquiries and prepare project recommendations or quotations.
- To communicate about active or potential projects.
- To perform agreed services and deliver completed work.
- To maintain the security, reliability, and legal compliance of our operations.
5. Sharing and disclosure
We do not sell personal information. We may share limited information with service providers when necessary to operate the website, communicate, store project materials, or perform agreed services. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, and security.
6. Retention and security
We retain information only for as long as reasonably necessary for the purpose it was collected, including project delivery, recordkeeping, dispute resolution, and legal obligations. We use reasonable administrative and technical measures to protect information, but no online system can guarantee absolute security.
7. Your privacy rights
Subject to applicable law, including the Philippine Data Privacy Act of 2012, you may request access to, correction of, or deletion of personal information we hold about you, or object to certain processing. Contact us using the details above. We may need to verify your identity before completing a request.
8. External links
Our website may link to Facebook, Google, email services, and other third-party websites. Their own privacy policies apply when you use those services.
9. Changes to this policy
We may update this policy when our services, website features, or legal obligations change. The effective date at the top will show the latest revision.